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Mentoring

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bsrikanth

3 months ago

1 article submitted

BS

July 30, 2009

What Is Mentoring?


 Definition


 In Ancient Greece, Odysseus entrusted the education of his son, Telemachus, to a trusted counsellor and friend.  This trusted and wise friend, Mentor, reportedly became the counsellor, guide, tutor, coach, sponsor and mentor for his protégé, Telemachus. (Hunt & Michael 1983).


 The model below shows the possible roles of a Mentor in the modern day.


A Mentor, however does not have to fill all the roles, so for example may not be a coach or a counsellor.


David Clutterbuck (1996) defines mentoring as “offline help by one person to another in making significant transitions in knowledge, work or thinking”.


Put at its simplest the Mentor is there to help the Mentee to learn.  Much of the learning is enabled by the Mentor guiding the Mentee into learning situations and then helping them to reflect on and consolidate the learning.


The skills and requirements of each of the roles when applied to Mentoring are :


Coaching   


·        Demonstrating empathy


·        Helping to identify weaknesses they should tackle


·        Giving constructive feedback


Counsellor

·        Not making judgements


·        Doing more listening than talking


·        Helping the Mentee to search for options


Networker

·        Helping the Mentor to understand the value of networks


·        Encouraging them to make better use of their existing networks


·        Giving support to enable the Mentee to expand their own networks


Facilitator / Role Model

·        Helping to make things happen


·        Demonstrating the positive attitude required to enable further development


·        Helping the Mentee to identify barriers to achieving goals, including understanding organisational ‘politics’ and exploring ways to surmount them


Benefits


Effective mentoring provides benefits for everyone involved in the process


·        The Mentee


·        The Mentor


·        The Organisation


 


Benefits for the Mentee


·        The opportunity to explore their own strengths, weaknesses and ambitions, in confidence, with someone with a greater level of experience


·        Safe learning environment


·        Growth in self-confidence and awareness


·        The assistance of an informed person on whom to try out new ideas and approaches before presenting them to working colleagues


·        An opportunity to learn from someone else’s mistakes


·        Impartial advice and guidance


·        Someone who will give critical, but constructive feedback


·        Help in managing personal decisions about career


·        Help with creating a clear plan for development


·        Greater motivation and commitment


Benefits for the Mentor


·        Opportunity to develop new skills


·        Articulate own learning


·        New insights into the Mentee’s world


·        Enhanced relationship with own direct reports and team


·        Experience and knowledge passed on


·        Satisfaction of watching the Mentee ‘grow’


Benefits for the Organisation


·        Increased productivity and motivation


·        Enhanced communication


·        Helps to develop and support and ‘learning culture’


·        Shared responsibility for growth


How Does Mentoring Work?


For Mentoring to work effectively the Mentor must not take responsibility away from the Mentee.  In order for this to work the Mentor should take responsibility for managing the relationship but should allow the Mentee to ‘set the agenda’.


Managing the relationship involves ensuring that the Mentee feels supported and encouraged and able to speak with the Mentor without the fear of judgements being made.  The Mentor also needs to feel that the discussion and information exchanged is kept confidential.  Another requirement is that the Mentor enables the Mentee to move towards greater self-reliance and independence as quickly as possible.  This should not be seen as seeking to end the relationship but rather to change it, thus developing a relationship that is more equal and interdependent.






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  • Snap001_max50

    bsrikanth

    3 months ago

    8 comments

    Choosing a Mentor

    The first step within the Mentoring Process is choosing a Mentor. In this regard Andrew Gibbons made a great, pertinent comment that “mentors are like noses and strawberries - it's best if you pick your own”.

    The key characteristics to look for when choosing your Mentor are

    · The ability to work together for common purpose

    · Mutual respect

    · You must value the Mentor’s experience

    · They must have a genuine interest in others, particularly in their learning and development

    It may be useful to think in terms of the following model when identifying your Mentor, to help to think about the best possible fit.
    Meetings

    The next step in the process is to arrange an initial meeting to discuss and agree how the relationship will develop.

    At the first meeting you will be

    · Building rapport

    · Agreeing ground rules

    · Direction setting

    · Agreeing how you will review the relationship
    Building Rapport

    You both set the tone for the mentoring relationship from the first time you meet or speak, so initial contact needs to be as positive as possible. If you go into the relationship believing that you are going to enjoy and benefit from the time you spend together then you probably will.
    Agreeing Ground Rules

    Mentoring works best when the Mentor and the Mentee have a shared understanding of their expectations and have also agreed some ground rules for success. Such ground rules may include agreement about the following:

    · The mentor will not intrude in the Mentee’s personal life except by direct invitation

    · Neither party will make excessive demands either in terms of time or commitment of each other

    · The Mentee will not abuse the Mentor’s authority or influence without specific and prior consent

    · The Mentor will assist the Mentee in achieving the agreed goals and targets but the Mentee will retain the freedom to male their own decision as appropriate
    Direction Setting

    The Mentor and Mentee should work together to

    · Explore options and objectives for development and how they can be achieved

    · Agree what actions are required from both parties

    · Agree interim goals which can be achieved and also act as a motivator

    · Agree measure for progress and success
    Review
    Reflection and review are important parts of learning which don’t always happen. You should build in some time from the beginning to reflect on what you both gain from the sessions and what is less useful to you.
    Building the Mentoring Relationship

    It is important that the Mentor and Mentee clarify their expectations about the mentoring relationship and ensure that both parties are in agreement. It works best when the relationship is seen and accepted by both parties as being informal, progressive and open. Mentoring relationships tend to follow a pattern of growth and development.

    1. Building rapport and trust

    2. Setting direction and establishing goals for the future of the relationship

    3. Making progress

    4. Maturity – the Mentee moves towards becoming more self-reliant and independent. Learning and support also become more equal and shared

    Dos and Don’ts of Mentoring
    Do

    · Help raise the Mentee's spirits and aspirations

    · Help the person to stand back from the problems of the moment and see work and life in a broader context

    · Provide a listening ear, to allow the Mentee to ‘get things off their chest’

    · Help the person to think through different options

    · Provide information the Mentee may not have gained from other sources

    · Give the person feedback on areas like their style, often areas where others don’t ‘bother’ to say

    · Give encouragement

    · Share experience

    Don’ts

    · Give lots of advice – you are usually too removed from a complicated situation to know what to do – help the Mentee to come up with their own answers

    · Rescue them – it doesn’t help in the long term if you ‘take over’ someone else’s problems, people learn more from dealing with it themselves and have more confidence in the result
    · Be judgmental and jump to conclusions

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