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Human Resources Manager

Tasks

• Administer compensation, benefits and performance management systems, and safety and recreation programs.

• Identify staff vacancies and recruit, interview and select applicants.

• Allocate human resources, ensuring appropriate matches between personnel.

• Provide current and prospective employees with information about policies, job duties, working conditions, wages, opportunities for promotion and employee benefits.

• Perform difficult staffing duties, including dealing with understaffing, refereeing disputes, firing employees, and administering disciplinary procedures.

• Advise managers on organizational policy matters such as equal employment opportunity and sexual harassment, and recommend needed changes.

• Analyze and modify compensation and benefits policies to establish competitive programs and ensure compliance with legal requirements.

• Plan and conduct new employee orientation to foster positive attitude toward organizational objectives.

• Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.

• Plan, direct, supervise, and coordinate work activities of subordinates and staff relating to employment, compensation, labor relations, and employee relations.

Knowledge

• Personnel and Human Resources — Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

• English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

• Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

• Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

• Law and Government — Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.

• Clerical — Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.

• Education and Training — Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

• Economics and Accounting — Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.

• Psychology — Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.

• Mathematics — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

Skills

• Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

• Management of Personnel Resources — Motivating, developing, and directing people as they work, identifying the best people for the job.

• Reading Comprehension — Understanding written sentences and paragraphs in work related documents.

• Writing — Communicating effectively in writing as appropriate for the needs of the audience.

• Speaking — Talking to others to convey information effectively.

• Negotiation — Bringing others together and trying to reconcile differences.

• Time Management — Managing one’s own time and the time of others.

• Social Perceptiveness — Being aware of others’ reactions and understanding why they react as they do.

• Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

• Instructing — Teaching others how to do something.

Abilities

• Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.

• Oral Expression — The ability to communicate information and ideas in speaking so others will understand.

• Speech Clarity — The ability to speak clearly so others can understand you.

• Speech Recognition — The ability to identify and understand the speech of another person.

• Written Comprehension — The ability to read and understand information and ideas presented in writing.

• Written Expression — The ability to communicate information and ideas in writing so others will understand.

• Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.

• Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.

• Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).

• Near Vision — The ability to see details at close range (within a few feet of the observer).

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